Privacy Policy

Last Updated: August 6, 2025

1. Introduction

Analytical MDS ("Analytical MDS", "we", "us", or "our") values the privacy of visitors to https://analyticalmds.com/ (the “Site”) and users of our services (collectively, "you" or "your"). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have over your data.

By accessing or using our Site and services, you agree to the collection and use of your information as outlined below.

2. Information We Collect

a) Information You Provide

  • Contact information: name, email, phone number, postal address, organization.
  • Account information: login credentials if you register for services.
  • Communications: support inquiries, feedback, survey responses, and any content you submit.

b) Information We Collect Automatically

  • Usage data: pages visited, clicks, time spent on pages, referring pages, and browser/device details.
  • Log data: IP address, browser type/version, operating system, and timestamps of visits.

c) Cookies and Tracking Technologies

  • Cookies: to enhance user experience, authenticate sessions, remember preferences.
  • Web beacons and analytics: to measure performance and usage trends.

You can disable cookies via your browser, though some features may then be unavailable.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services and website;
  • Communicate with you (e.g., confirmations, updates, support responses, newsletters);
  • Tailor content, offers, and marketing;
  • Prevent fraud, abuse, and unauthorized use;
  • Analyze usage trends to optimize performance and UX;
  • Fulfill legal obligations and resolve disputes.

4. Legal Bases for Processing (If Applicable Under GDPR)

  • Performance of a contract: to provide services you request.
  • Consent: where you’ve given permission (e.g., opt‑in newsletters).
  • Legitimate interests: such as maintaining security, improving services.
  • Compliance: to satisfy legal/regulatory obligations.

5. How We Share Your Information

We may share personal data with:

  • Service providers, vendors, or contractors who assist with hosting, analytics, email delivery, payment handling, customer service.
  • Professional advisors: lawyers, auditors where necessary.
  • Legal authorities: if required by law, legal process, or to protect rights, property, or safety.
  • Business transfers: such as mergers or acquisitions; in such cases we notify you of changes.

We do not sell or trade personal data to third parties for marketing purposes without your consent.

6. International Transfers

If you are located outside Ghana, your data may be transferred to and processed in countries where our service providers are located. We implement appropriate safeguards to protect such transfers, and we comply with applicable regulations regarding international data transfer.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes in this Policy, including to meet legal, accounting, or reporting obligations. After that, we delete or anonymize data securely.

8. Security

We use administrative, technical, and physical safeguards to protect personal data. However, no system is perfectly secure. We cannot guarantee absolute security, and where permitted by law, we disclaim liability for unauthorized access beyond our control.

9. Your Rights (Depending on Your Location)

Depending on applicable privacy laws, you may have the rights to:

  • Request access to your personal data;
  • Request correction or updating;
  • Request deletion or restriction of processing;
  • Object to certain processing, including direct marketing;
  • Obtain a copy of your data in a portable format; and
  • Withdraw consent (where applicable).

To exercise these rights, contact us at contact@analyticalmds.com or via our contact page. We may request verification.

10. Children’s Privacy

Our Site and services are not directed to children under 13 years old (or the local age of consent), and we do not knowingly collect personal data from minors. If we learn we did so, we will delete that information.

11. Third‑Party Links & Services

Our Site may contain links to third‑party websites or integrate third‑party services (e.g., analytics, payment, social media). This Privacy Policy does not govern those services; please refer to their respective privacy policies.

12. Marketing Communications

We will send promotional materials or newsletters only with your prior consent, where required by law. You may opt out at any time by following the unsubscribe instructions in the email or contacting us.

13. Changes to This Privacy Policy

We may update this Policy occasionally. Any material changes will be posted on this page with a revised “Last Updated” date. Where required, we will seek additional consent.

14. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

Analytical MDS

Email: contact@analyticalmds.com

Address: Adjacent to Shukura Community Hospital, Bridge, Dansoman, Accra

Thank you for trusting Analytical MDS. We are committed to protecting your privacy and ensuring your data is handled responsibly.

Disclaimer: This policy is for informational purposes only and does not constitute legal advice. Consult a qualified attorney to ensure compliance with laws such as GDPR, CCPA, POPIA, or others as applicable.